Important Accessibility Notice
Please be aware that our property is not suitable for wheelchair users. Due to the historic nature of our building and architectural limitations, we do not have wheelchair-accessible entrances, elevators, or guest rooms. We apologize for any inconvenience this may cause and encourage guests with mobility requirements to contact us directly to discuss alternative arrangements.
Accessibility Information
We are committed to providing information about our property's accessibility features to help you make an informed decision about your stay. Below you'll find detailed information about our current accessibility accommodations and limitations.
Mobility Access
- No wheelchair accessible entrances
- No elevator access to upper floors
- Stairs required to access guest rooms
- No accessible parking spaces
- Narrow doorways and corridors
Visual Accessibility
- Well-lit common areas and pathways
- Large print menus available upon request
- No Braille signage
- Guide dogs welcome (advance notice required)
Hearing Accessibility
- Written communication available at front desk
- Visual fire alarm systems in guest rooms
- No hearing loop systems available
- Text/email communication preferred for reservations
Additional Services
- Staff assistance available for luggage
- Special dietary requirements accommodated
- Alternative format information available
- Flexible check-in/check-out times
Need Assistance?
Contact Our Team
If you have specific accessibility needs or questions about our accommodations, please don't hesitate to contact us before your visit.
01253 283 565
Alternative Accommodations
We can recommend nearby fully accessible properties that may better suit your needs. Our staff is happy to assist with alternative bookings and provide detailed accessibility information about partner hotels.
Accessibility Compliance
We acknowledge that our historic property does not currently meet full accessibility standards. We are committed to providing the best possible service to all guests within our current structural limitations and are exploring options for future accessibility improvements. This page is updated regularly to reflect current accessibility features and limitations.
Last Updated: September 2025